FAQ

Pennie, the Christmas Pickle books are full size 8.5" by 11" and are only available in hardback.  Trotter the Thankful Turkey is produced in landscape mode and is 11" by 8.5"

Yes, as long as the item you ordered is returned to us in the same condition in which they arrived and are returned to us within 30 days from the date of purchase. 

You can place your order with us online by using any major credit card as well as using Paypal.

If you received a defective product, we will replace the item to your satisfaction at no cost to you. We will pay for shipping. PLEASE contact us through our email address before shipping anything back. 

No, at this time we only ship within the 48 Contiguous States. 

Our goal is to process each order immediately. However, we will do our best to process your cancellation. Please contact us at penniepickle@gmail.com to cancel your order. 

The quickest way to contact us is by emailing us at penniepickle@gmail.com as we check our e-mails often. 

Yes, but please be sure to clearly state this in the mailing address so that we can handle it properly. 

Since we start to process every order on the day it is placed, we charge your credit card immediately. 

Your statement will show our company name of Lake Erie Publishing.